Refund policy

REFUND & RETURN POLICY
All sales are final. CANDI Collective does not accept returns or exchanges for buyer’s remorse, incorrect selections, or change of mind. Digital products are non-refundable.

If an order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery at messagecenterinfoclerk@gmail.com. Include your order number and clear photographs of the issue.

Once the issue is verified, CANDI Collective will provide the applicable resolution for the affected item, such as a replacement or refund.

Shipping charges are non-refundable except where the resolution of a damaged, defective, or incorrect order requires otherwise.